by At Plalla Real Estate, we are your exclusive ally in the search for the ideal property in Quintana Roo and Yucatán. We operate under the Buyer Representative (Buyer Agency) model, which means we work solely and exclusively for you, the buyer. This philosophy allows us to guarantee the highest level of ethics, transparency, and honesty, completely eliminating conflicts of interest in the purchase of a property.
Our service is 100% free and designed to simplify and protect your real estate investment. We transform what is usually a complex and slow home-buying process into a guided, efficient, and safe experience. In short, our commitment is clear: “We will save you time, money, and hassle” in your purchase in the Riviera Maya.
Table of Contents
Our property buying process, step by step
Step 1: Start your property search with us
Everything begins when you contact us. A simple inquiry is the first step toward your new property in Mexico.
Step 2: Personalized real estate consultation by phone
We will call you for an initial consultation and, through a friendly conversation, we will deeply understand your life or investment project. We will ask key questions to define your goals and property search criteria.
a) What type of property would you like to buy?
- Options: house, condo, lot, commercial space, office, etc.
- Why do we ask? The type of property defines the search: size, amenities, common areas, maintenance obligations, and potential uses (living, renting, business).
b) In which city would you like to invest?
Examples: Playa del Carmen, Tulum, Cancún, Cozumel, Puerto Morelos, Puerto Aventuras, Akumal, Xpu-Ha, Isla Mujeres, Bacalar, Mahahual, Mérida, or the Yucatán Riviera.
Note: we corrected the spelling of “Mahahual” in case it was a typo. The location is key for capital gain, lifestyle, and the type of buyer/tenant your property will attract.
c) Is the property for living or for investing?
- If it is for living: people usually look for comfortable spaces, good layout, and proximity to services (schools, supermarkets, hospitals).
- If it is for investing (vacation rental or long-term rental): we prioritize strategic location, attractive amenities, and occupancy/rental potential.
d) Are you looking for presale or immediate delivery?
- Immediate delivery: deed signing in ~1–2 months; many projects allow mortgage loans.
- Presale: the project is under construction; deed signing can take from 2 months up to 3 years depending on the development stage. Choosing one or the other changes the payment schedule, negotiation, and risk/benefit ratio.
e) What is your budget?
Sharing your budget helps us filter thousands of properties (from approx. $1,300,000 MXN to $200,000,000 MXN).
The information you provide is confidential and helps us save you time, money, and hassle.
f) What is your payment method?
- Options: cash, cash in installments, direct developer financing, mortgage loan, Infonavit, others.
- This is important because not all developments accept all options; knowing your payment method avoids presenting incompatible proposals.
g) When do you plan to invest?
Common options: within the next 3 months, in 3–6 months, more than 6 months.
Why do we ask? The market in Quintana Roo and Yucatán is dynamic—many properties sell quickly. If your purchase is immediate, we can show you all current options; if you plan to buy in more than 6 months, the best approach is a medium-term strategy.
h) Any special features you are looking for?
Examples: beachfront, ocean view, balcony, elevator, pet-friendly, furnished, parking, cryptocurrency payments (Bitcoin), double-height ceilings, accessibility, amenities (pool, gym), etc. Tell us your “must-haves” and “nice-to-haves” so we can prioritize correctly.
i) Contact information and registration
We will ask for your full name, phone number, and email (if we don’t already have them) to complete your registration and follow up. With this information, we can send you options and coordinate calls or visits.
Security and privacy
Rest assured that we will protect your information. We never share your data with third parties without your authorization; we only use it to research and locate the properties that best match your lifestyle or investment strategy. If you wish, we can provide a signed Privacy Notice.
Step 3: Specialized search in the real estate market
With all the information, we dive into the real estate market of the Riviera Maya and Yucatán. We analyze all available options to present you only the best properties for sale that perfectly match your profile.
Step 4: Detailed presentation via video call (online tour)
We schedule a property video call to show you options and answer questions about prices, payment plans, developments, notary fees, and the legal process for buying in Mexico.
Step 5: In-person property tour in the Riviera Maya
When you decide to visit, we offer a personalized property tour. We will take you to see houses, condos, and land, along with developments and the surrounding area—giving you a complete buying experience.
Step 6: Preparation and presentation of the Offer Letter
Once you choose your property, we prepare a formal Offer Letter that establishes price, conditions, and dates, and we present it to the seller, negotiating on your behalf.
Step 7: Reservation with refundable deposit
After acceptance, a deposit is made to reserve the property. This deposit is 100% refundable, giving you peace of mind and security in your investment.
Step 8: Gathering documents required to purchase property
We guide you to gather the necessary documents to buy a property in Mexico (ID, proof of address, etc.), complying with anti-money laundering regulations.
Step 9: Review and advisory of the purchase contract
We will present the purchase contract for review. We help you understand each clause, and if you wish, we can connect you with specialized real estate attorneys in Mexico.
Step 10: Contract signing (in person or digital)
We proceed with the signing of the real estate contract, either in person or digitally (electronic signature), depending on your location.
Step 11: Down payment
The initial payment or down payment is made (approximately 30% of the value), according to the agreed conditions.
Step 12: Payment follow-up and final settlement
We accompany you during the payment plan for presale properties or full settlement for immediate delivery properties.
Step 13: Bank trust (fideicomiso) process for foreigners
If you are a foreigner, we take care of initiating the bank trust process required to purchase property in Mexico’s Restricted Zone. We also provide an estimate of notary fees and taxes when buying a home.
Step 14: Travel planning for deed signing
Once the deed signing date is confirmed, you can plan your trip with complete confidence, avoiding additional expenses.
Step 15: Final inspection and property delivery
We recommend a final inspection before closing to verify that everything is in perfect condition.
Step 16: Deed signing before a notary and key delivery
The final day! We accompany you to the deed signing before a public notary in Mexico to make the property official. We coordinate the key handover of your new home.
Congratulations on the purchase of your new property!
Do you need to furnish, equip, manage, or move into your new property? At Plalla Real Estate, our relationship doesn’t end here. We will recommend the best professionals in the area (designers, property managers, moving services) so you can enjoy your investment without worries.
Your real estate dream in Mexico, our priority.
Why choose Plalla Real Estate
- 100% free service.
- Comprehensive support at every step of the process.
- Direct negotiation with developers and trusted legal advisors.
- Access to special prices, discounts, and promotions.
- More than 1,000 new developments and thousands of resale properties.
- Guarantee of a clear, transparent, and risk-free process.
Testimonials
Ready to get started?
Contact us and one of our professional advisors will reach out to you immediately to begin the search for the best properties for your lifestyle or investment strategy.
WhatsApp: +52 984 2021 250
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